{"id":11359,"date":"2023-11-23T14:37:33","date_gmt":"2023-11-23T06:37:33","guid":{"rendered":"https:\/\/www.taiwansemi.com\/en\/?page_id=11359"},"modified":"2023-11-23T14:39:32","modified_gmt":"2023-11-23T06:39:32","slug":"customer-relationship-management","status":"publish","type":"page","link":"http:\/\/web.ts.com.tw\/en\/customer-relationship-management\/","title":{"rendered":"Customer Relationship Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11359\" class=\"elementor elementor-11359\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf2b89e e-flex e-con-boxed e-con e-parent\" data-id=\"bf2b89e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d18dd1c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d18dd1c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sustainability<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dbb68e e-flex e-con-boxed e-con e-parent\" data-id=\"7dbb68e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c3c187 jet-breadcrumbs-on-front-yes jet-breadcrumbs-align-left breadcrumb-icon elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"9c3c187\" data-element_type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"http:\/\/web.ts.com.tw\/en\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Home\">Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f18eadb elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"f18eadb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;4926b30&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ba89077 e-con-full e-flex e-con e-parent\" data-id=\"ba89077\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-eb31af4 e-con-full e-flex e-con e-parent\" data-id=\"eb31af4\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;288acbd&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-fa94095 e-con-full e-flex e-con e-parent\" data-id=\"fa94095\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-604cf8e uael-nav-menu__align-center uael-nav-menu__breakpoint-mobile inside-menu2 uael-submenu-open-hover uael-submenu-icon-arrow uael-submenu-animation-none uael-link-redirect-child uael-nav-menu-toggle-label-no elementor-widget elementor-widget-uael-nav-menu\" data-id=\"604cf8e\" data-element_type=\"widget\" data-widget_type=\"uael-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"uael-nav-menu uael-layout-horizontal uael-nav-menu-layout uael-pointer__double-line uael-animation__slide\" data-layout=\"horizontal\">\r\n\t\t\t\t<div role=\"button\" class=\"uael-nav-menu__toggle elementor-clickable\">\r\n\t\t\t\t\t<span class=\"screen-reader-text\">Main Menu<\/span>\r\n\t\t\t\t\t<div class=\"uael-nav-menu-icon\">\r\n\t\t\t\t\t\t<i aria-hidden=\"true\" tabindex=\"0\" class=\"fas fa-caret-down\"><\/i>\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<nav class=\"uael-nav-menu__layout-horizontal uael-nav-menu__submenu-arrow\" data-toggle-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-caret-down&quot;&gt;&lt;\/i&gt;\" data-close-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-sort-up&quot;&gt;&lt;\/i&gt;\" data-full-width=\"\"><ul id=\"menu-1-604cf8e\" class=\"uael-nav-menu\"><li id=\"menu-item-7486\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/esg-news\/\" class = \"uael-menu-item\">ESG News<\/a><\/li>\n<li id=\"menu-item-3975\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Sustainable Governance<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-9046\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/message-from-the-chairman\/\" class = \"uael-sub-menu-item\">Message from the Chairman<\/a><\/li>\n\t<li id=\"menu-item-9035\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/esg-committee\/\" class = \"uael-sub-menu-item\">ESG Committee<\/a><\/li>\n\t<li id=\"menu-item-7487\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/identification-of-stakeholders-and-material-topics\/\" class = \"uael-sub-menu-item\">Communication with Stakeholders<\/a><\/li>\n\t<li id=\"menu-item-9034\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/adoption-of-tcfd\/\" class = \"uael-sub-menu-item\">Climate Governance and Strategies<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3976\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Green Manufacturing and Operation<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7489\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/ghg-management\/\" class = \"uael-sub-menu-item\">GHG Management<\/a><\/li>\n\t<li id=\"menu-item-7496\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/energy-management\/\" class = \"uael-sub-menu-item\">Energy Management<\/a><\/li>\n\t<li id=\"menu-item-7497\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/water-resource-managment\/\" class = \"uael-sub-menu-item\">Water Resource Management<\/a><\/li>\n\t<li id=\"menu-item-7498\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/waste-managment\/\" class = \"uael-sub-menu-item\">Waste Management<\/a><\/li>\n\t<li id=\"menu-item-7499\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/air-pollution-management\/\" class = \"uael-sub-menu-item\">Air Pollution Management<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3977\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Healthy Work Environment<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7492\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/talent-attraction-and-retention\/\" class = \"uael-sub-menu-item\">Talent Attraction and Retention<\/a><\/li>\n\t<li id=\"menu-item-9107\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/occupational-safety-and-health\/\" class = \"uael-sub-menu-item\">Occupational Safety and Health<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3979\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Sustainable Value Chain<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7493\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/products-and-services\/\" class = \"uael-sub-menu-item\">Products and Services<\/a><\/li>\n\t<li id=\"menu-item-11357\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/innovation-and-r-d\/\" class = \"uael-sub-menu-item\">Innovation and R&#038;D<\/a><\/li>\n\t<li id=\"menu-item-7494\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/customer-relationship-management\/\" class = \"uael-sub-menu-item\">Customer Relationship Management<\/a><\/li>\n\t<li id=\"menu-item-7495\" class=\"menu-item menu-item-type-custom menu-item-object-custom uael-creative-menu\"><a href=\"\/en\/responsible-procurement\/\" class = \"uael-sub-menu-item\">Responsible Procurement<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3981\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children parent uael-has-submenu uael-creative-menu\"><div class=\"uael-has-submenu-container\"><a href=\"#\" class = \"uael-menu-item\">Common Prosperity<span class='uael-menu-toggle sub-arrow uael-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-7491\" class=\"menu-item menu-item-type-post_type menu-item-object-page uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/humanitarian-care\/\" class = \"uael-sub-menu-item\">Humanitarian Care<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-9336\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent uael-creative-menu\"><a href=\"http:\/\/web.ts.com.tw\/en\/report-download\/\" class = \"uael-menu-item\">ESG Report Downloads<\/a><\/li>\n<\/ul><\/nav>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5934c1 e-flex e-con-boxed e-con e-parent\" data-id=\"e5934c1\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;e4c8d12&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-99afba7 elementor-hidden-phone e-con-full sidebar e-flex e-con e-parent\" data-id=\"99afba7\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-fbcf090 e-con-full e-flex e-con e-parent\" data-id=\"fbcf090\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;4803559&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-cf92c75 e-con-full e-flex e-con e-parent\" data-id=\"cf92c75\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8aacb elementor-widget elementor-widget-heading\" data-id=\"7a8aacb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Sustainability<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c1be16 e-con-full e-flex e-con e-parent\" data-id=\"2c1be16\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;7f1a360&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-b410d0f e-con-full e-flex e-con e-parent\" data-id=\"b410d0f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60d01df sidebar-menu elementor-widget elementor-widget-sidebar\" data-id=\"60d01df\" data-element_type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<aside id=\"bellows_navigation_widget-3\" class=\"widget bellows_navigation_widget-class\"><nav id=\"bellows-main-35\" class=\"bellows bellows-nojs bellows-main bellows-source-menu bellows-align-full bellows-skin-none bellows-type- bellows-expand-current\"><ul id=\"menu-sustainability\" class=\"bellows-nav\" data-bellows-config=\"main\"><li id=\"menu-item-7486\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7486 bellows-item-level-0\"><a  href=\"http:\/\/web.ts.com.tw\/en\/esg-news\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">ESG News<\/span><\/a><\/li>\n<li id=\"menu-item-3975\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3975 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Sustainable Governance<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-9046\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9046 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/message-from-the-chairman\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Message from the Chairman<\/span><\/a><\/li>\n\t<li id=\"menu-item-9035\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9035 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/esg-committee\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">ESG Committee<\/span><\/a><\/li>\n\t<li id=\"menu-item-7487\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7487 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/identification-of-stakeholders-and-material-topics\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Communication with Stakeholders<\/span><\/a><\/li>\n\t<li id=\"menu-item-9034\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9034 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/adoption-of-tcfd\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Climate Governance and Strategies<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3976\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3976 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Green Manufacturing and Operation<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7489\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7489 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/ghg-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">GHG Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7496\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7496 bellows-item-level-1\"><a  href=\"\/en\/energy-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Energy Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7497\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7497 bellows-item-level-1\"><a  href=\"\/en\/water-resource-managment\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Water Resource Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7498\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7498 bellows-item-level-1\"><a  href=\"\/en\/waste-managment\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Waste Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7499\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7499 bellows-item-level-1\"><a  href=\"\/en\/air-pollution-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Air Pollution Management<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3977\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3977 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Healthy Work Environment<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7492\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7492 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/talent-attraction-and-retention\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Talent Attraction and Retention<\/span><\/a><\/li>\n\t<li id=\"menu-item-9107\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9107 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/occupational-safety-and-health\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Occupational Safety and Health<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3979\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3979 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Sustainable Value Chain<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7493\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7493 bellows-item-level-1\"><a  href=\"\/en\/products-and-services\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Products and Services<\/span><\/a><\/li>\n\t<li id=\"menu-item-11357\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-11357 bellows-item-level-1\"><a  href=\"\/en\/innovation-and-r-d\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Innovation and R&#038;D<\/span><\/a><\/li>\n\t<li id=\"menu-item-7494\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7494 bellows-item-level-1\"><a  href=\"\/en\/customer-relationship-management\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Customer Relationship Management<\/span><\/a><\/li>\n\t<li id=\"menu-item-7495\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-7495 bellows-item-level-1\"><a  href=\"\/en\/responsible-procurement\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Responsible Procurement<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-3981\" class=\"bellows-menu-item bellows-menu-item-type-custom bellows-menu-item-object-custom bellows-menu-item-has-children bellows-menu-item-3981 bellows-item-level-0\"><a  href=\"#\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Common Prosperity<\/span><button class=\"bellows-subtoggle\" aria-label=\"Toggle Submenu\"><i class=\"bellows-subtoggle-icon-expand fa fa-chevron-down\"><\/i><i class=\"bellows-subtoggle-icon-collapse fa fa-chevron-up\"><\/i><\/button><\/a>\n<ul class=\"bellows-submenu\">\n\t<li id=\"menu-item-7491\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-7491 bellows-item-level-1\"><a  href=\"http:\/\/web.ts.com.tw\/en\/humanitarian-care\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">Humanitarian Care<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-9336\" class=\"bellows-menu-item bellows-menu-item-type-post_type bellows-menu-item-object-page bellows-menu-item-9336 bellows-item-level-0\"><a  href=\"http:\/\/web.ts.com.tw\/en\/report-download\/\" class=\"bellows-target menu-link\"><span class=\"bellows-target-title bellows-target-text\">ESG Report Downloads<\/span><\/a><\/li>\n<\/ul><\/nav><\/aside>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acc87cf e-con-full e-flex e-con e-parent\" data-id=\"acc87cf\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;full&quot;,&quot;jet_parallax_layout_list&quot;:[]}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-07c6bc6 e-flex e-con-boxed e-con e-parent\" data-id=\"07c6bc6\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ae577 elementor-widget elementor-widget-template\" data-id=\"28ae577\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"page\" data-elementor-id=\"9172\" class=\"elementor elementor-9172\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d11ff2 e-flex e-con-boxed e-con e-parent\" data-id=\"1d11ff2\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ea7830 e-flex e-con-boxed e-con e-child\" data-id=\"3ea7830\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c0e43e e-flex e-con-boxed e-con e-child\" data-id=\"6c0e43e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fe8a79 elementor-widget elementor-widget-heading\" data-id=\"9fe8a79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Relationship Management<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d4ff74 elementor-widget elementor-widget-text-editor\" data-id=\"3d4ff74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>TSC is committed to building customer trust through effective relationship management and high service quality. Smooth twoway communication is key to sustaining satisfaction and loyalty. We provide clear product information and inquiry systems on our website, supported by Sales and Field Application Engineers who regularly hold product application briefings in collaboration with agents. Website content and interface are continuously optimized to enhance user experience.<\/p><p>TSC maintains active communication through customer visits, satisfaction surveys, and a formal grievance channel. We incorporate customer feedback to improve products and services, driving customer retention and business performance. In recent years, we have deepened cooperation during the design-in stage, aligning our product development with customer needs and further strengthening long-term strategic partnerships.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0143848 e-flex e-con-boxed e-con e-child\" data-id=\"0143848\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba5160b elementor-widget elementor-widget-heading\" data-id=\"ba5160b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Policy and Commitment<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fca8908 elementor-widget elementor-widget-text-editor\" data-id=\"fca8908\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Operate multiple global logistics locations and service strategies to deliver reliable, comprehensive solutions that meet customer needs.<\/li><li>Maintain organizational flexibility to provide customized, high-quality services in response to special customer requirements.<\/li><li>Ensure customer satisfaction and service quality through effective two-way communication channels.<\/li><li>Remain committed to earning and maintaining customer trust by responding promptly to all service demands.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83dbe23 e-flex e-con-boxed e-con e-child\" data-id=\"83dbe23\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85a04f3 elementor-widget elementor-widget-heading\" data-id=\"85a04f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Management Approach and Evaluation Mechanism<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38aa327 elementor-widget elementor-widget-text-editor\" data-id=\"38aa327\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Implement customer relationship management in accordance with internal procedures to maintain partnerships, monitor performance, and drive continuous improvement.<\/li><li>Establish satisfaction indicators and regularly review service performance through annual survey analysis and scorecard management.<\/li><li>Provide customer education and training to enhance product and service understanding.<\/li><li>Offer dedicated sales and customer service contact windows for efficient communication and support.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4615a6f e-flex e-con-boxed e-con e-child\" data-id=\"4615a6f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e36e4b3 elementor-widget elementor-widget-heading\" data-id=\"e36e4b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer Satisfaction Survey<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fda342a elementor-widget elementor-widget-text-editor\" data-id=\"fda342a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>TSC adopts a dual approach\u2014annual satisfaction surveys and customer scorecards\u2014to evaluate customer satisfaction. Each year, an online survey is distributed to key customers contributing over 70% of the previous year&#8217;s revenue, covering four areas: Customer Service &amp; Sales Support, Delivery, Product Quality, and Customer Experience &amp; Partnership. For customers using scorecards, TSC uses their evaluations instead of issuing separate surveys. Over the past three years, average satisfaction<br \/>has remained above 4.5 (out of 5). In 2024, all customer scorecards met required benchmarks. TSC will continue enhancing service quality with customer satisfaction as a core focus.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b78ae elementor-widget elementor-widget-image\" data-id=\"a1b78ae\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"973\" height=\"602\" src=\"http:\/\/web.ts.com.tw\/en\/wp-content\/uploads\/2023\/11\/customer-satisfaction.png\" class=\"attachment-large size-large wp-image-18895\" alt=\"\" srcset=\"http:\/\/web.ts.com.tw\/en\/wp-content\/uploads\/2023\/11\/customer-satisfaction.png 973w, http:\/\/web.ts.com.tw\/en\/wp-content\/uploads\/2023\/11\/customer-satisfaction-300x186.png 300w, http:\/\/web.ts.com.tw\/en\/wp-content\/uploads\/2023\/11\/customer-satisfaction-768x475.png 768w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sustainability Home Main Menu ESG News Sustainable Governance Message from the Chairman ESG Committee Identification of Stakeholders and Material Topics Adoption of TCFD Green Manufacturing and Operation GHG Management Energy Management Water Resource Management Waste Management Air Pollution Management Healthy Work Environment Talent Attraction and Retention Occupational Safety and Health Sustainable Value Chain Products and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/web.ts.com.tw\/en\/customer-relationship-management\/\"> <span class=\"screen-reader-text\">Customer Relationship Management<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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